LEGAL
TERMS

LEGAL NOTICE AND PRIVACY POLICY

LEGAL WARNING

  1. Legal information and acceptance

In compliance with article 10 of Law 34/2002 , of July 11, Services of the Information Society and Electronic Commerce, the identification data of the company are presented below. The present Internet portal is put at the service of users by the entity, whose identifying data are

Social denomination: GRISOMA HOTELERA, SL
CIF: B57116923
Registered Office: C / Edgar Neville , s / n. Marbella CP 29660. Málaga
Phone 952899700
E-mail: administration1@guadalpinhotelbanus.com
Registry data: Administration Registered in RM Nº3, Palma de Mallorca, Volume: 1881, Book O, Folio: 63, Section 8, 4 PM-40058 1st Inscription

This legal notice includes the general conditions governing access to and use of this website, hereinafter "the website". The use of the website implies the express and full acceptance of these general conditions in the version published at the moment in which the user accesses it, without prejudice to the particular conditions that may apply to some of the specific services of the website.

Access to the website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users. Certain services are exclusive for our clients and their access is restricted.

The use of the Portal attributes the condition of user of the Portal (hereinafter, the 'User') and implies the acceptance of all the conditions included in this Legal Notice. The provision of the Portal service has a limited duration at the moment in which the User is connected to the Portal or to any of the services that are provided through it. Therefore, the User must carefully read this Legal Notice in each of the occasions in which it intends to use the Portal, since this and its conditions of use contained in this Legal Notice may be modified.

Some Portal services accessible to Internet users or exclusive to GRISOMA HOTELERA, SL customers may be subject to particular conditions, regulations and instructions that, where appropriate, substitute, complete and / or modify this Legal Notice and that They must be accepted by the User before starting to provide the corresponding service.

  1. Intellectual and industrial property

This website and the contents it houses are protected by current legislation on intellectual property.

GRISOMA HOTELERA, SL is the owner or licensee of all the intellectual and industrial property rights of its website, as well as the elements contained in it. Therefore, the reproduction, distribution, public communication and transformation of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of Terms and Conditions, is expressly prohibited.

The trademarks, trade names or distinctive signs are the property of GRISOMA HOTELERA, SL or third parties, without it being understood that access to the Portal attributes any right over the said trademarks, trade names and / or distinctive signs.

All products and services on these pages that are NOT owned by   GRISOMA HOTELERA, SL   They are registered trademarks of their respective owners and are recognized as such by our company. They only appear on the website of   GRISOMA HOTELERA, SL   for the purposes of promotion and information gathering. These owners can request the modification or elimination of the information that belongs to them.

  1. Terms of use of the portal

3.1 General

The User undertakes to make correct use of the Portal in accordance with the Law and this Legal Notice. The User will respond to GRISOMA HOTELERA, SL or against third parties, for any damages that may be caused as a result of breach of this obligation.

It is expressly forbidden to use the Portal for harmful purposes of goods or interests of GRISOMA HOTELERA, SL or third parties or that in any other way overload, damage or disable the networks, servers and other computer equipment (hardware) or computer products and applications ( software) of GRISOMA HOTELERA, SL or third parties.

3.2 Contents

The User agrees to use the Contents in accordance with the Law and this Legal Notice, as well as with the other conditions, regulations and instructions that may be applicable in accordance with the provisions of clause 1.

With a merely enunciative character, the User in accordance with current legislation must refrain from:

-           Reproducing, copying, distributing, making available, publicly communicating, transforming or modifying the Contents except in the cases authorized by law or expressly consented by GRISOMA HOTELERA, SL . or by who holds the ownership of the exploitation rights in his case.

-           Reproduce or copy for private use the Content that may be considered as Software or Database in accordance with current legislation on intellectual property, as well as its public communication or made available to third parties when these acts necessarily imply reproduction by of the User or a third party.

-           Extract and / or reuse all or a substantial part of the Contents of the Portal as well as the databases that GRISOMA HOTELERA, SL makes available to Users.

3.3 Introduction of links to the Portal

The Internet user who wants to introduce links from their own web pages to the Portal must comply with the conditions that are detailed below without their ignorance of them avoiding the responsibilities derived from the Law:

The link will only link to the home page or main page of the Portal but will not be able to reproduce it in any way (online links, copy of the texts, graphics, etc.).

In any case, it shall be prohibited, in accordance with the applicable legislation and in force at any time, to establish frames or frames of any kind that involve the Portal or allow the display of the Contents through Internet addresses other than those of the Portal and, in Any case, when viewed together with contents outside the Portal so that: (I) produce, or may produce, error, confusion or deception in users about the true origin of the service or Content; (II) suppose an act of comparison or unfair imitation; (III) serves to take advantage of the reputation of the brand and prestige of GRISOMA HOTELERA, SL ; or (IV) in any other way is prohibited by current legislation.

The page that introduces the link will not be made any type of false, inaccurate or incorrect statement about GRISOMA HOTELERA, SL, its partners, employees, customers or about the quality of the services it provides.

In no case, will be expressed on the page where the link is located that GRISOMA HOTELERA, SL has given its consent for the insertion of the link or that otherwise sponsors, collaborates, verifies or supervises the services of the sender.

It is forbidden to use any word, graphic or mixed brand or any other distinctive sign of GRISOMA HOTELERA, SL within the sender's page except in cases permitted by law or expressly authorized by GRISOMA HOTELERA, SL and whenever permitted, in these cases, a direct link to the Portal in the manner established in this clause.

The page that establishes the link must faithfully comply with the law and cannot in any case dispose of or link to its own content or that of third parties that: (I) are illegal, harmful or contrary to morality and good customs (pornographic, violent, racists, etc.); (II) induce or may induce in the User the false conception that GRISOMA HOTELERA, SL subscribes, endorses, adheres or in any way supports the ideas, statements or expressions, legal or illegal, of the sender; (III) are inappropriate or not relevant to the activity of GRISOMA HOTELERA, SL in attention to the place, content and subject of the website of the sender.

  1. Exclusion of liability

4.1 Information

Access to the Portal does not imply an obligation on the part of GRISOMA HOTELERA, SL to verify the veracity, accuracy, adequacy, suitability, completeness and timeliness of the information provided through it. The contents of this page are of a general nature and do not constitute, in any way, the provision of a legal advice service or of any kind, reason why such information is insufficient for the personal or business decisions made by the User.

GRISOMA HOTELERA, SL is not responsible for the decisions taken from the information provided on the Portal or the damages caused to the User or third parties due to actions based solely on the information obtained on the Portal.

4.2 Quality of service

Access to the Portal does not imply an obligation on the part of GRISOMA HOTELERA, SL to control the absence of viruses, worms or any other harmful computer element. It corresponds to the User, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs.

GRISOMA HOTELERA, SL is not responsible for the damages produced in the computer equipment of the Users or of third parties during the provision of the Portal service.

4.3 Of the availability of the Service

Access to the Portal requires services and supplies from third parties, including transport through telecommunications networks whose reliability, quality, continuity and functioning does not correspond to GRISOMA HOTELERA, SL Therefore, the services provided through the Portal may be suspended, canceled or inaccessible, prior or simultaneous to the provision of the Portal service.

GRISOMA HOTELERA, SL is not liable for damages or losses of any kind caused to the User that are caused by failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Portal service during the provision of the same or with prior character.

4.4 Of the contents and services linked through the Portal

The access service to the Portal includes technical link devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter, 'Linked Sites'). In these cases, GRISOMA HOTELERA, SL acts as a provider of intermediation services in accordance with article 17 of Law 34/2002, of July 12, on Services of the Information Society and Electronic Commerce (LSSI) and only will be responsible for the content and services provided in the Linked Sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate content, he / she may inform GRISOMA HOTELERA, SL in accordance with the procedure and effects set forth in clause 6, without this communication entailing the obligation to remove the corresponding link.

In any case, the existence of Linked Sites must presuppose the existence of agreements with those responsible or owners thereof, or the recommendation, promotion or identification of GRISOMA HOTELERA, SL with the statements, content or services provided.

GRISOMA HOTELERA, SL does not know the contents and services of the Linked Sites and therefore is not responsible for the damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services of the Linked Sites neither for any other damage that is not directly attributable to GRISOMA HOTELERA, SL

  1. Data protection.

You can consult our policy of Data Protection to know the use we make of your personal data.

  1. Communication of illicit and inappropriate activities

In the event that the User or any other Internet user were aware that the Linked Sites refer to pages whose contents or services are illegal, harmful, degrading, violent or contrary to morals, they may contact GRISOMA HOTELERA, SL indicating the following ends:

-           Personal data of the caller: name, address, telephone number and email address;

-           Description of the facts that reveal the illicit or inappropriate nature of the Linked Site;

-           In the case of violation of rights, such as intellectual and industrial property, the personal data of the owner of the infringed right when he is a person other than the communicating party.

-           It must also provide the title that proves the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person is different from the communicating party;

-           Express statement that the information contained in the claim is accurate.

The reception by GRISOMA HOTELERA, SL of the communication provided for in this clause will not imply, according to the provisions of the LSSI, the effective knowledge of the activities and / or contents indicated by the communicator.

It must also provide the title that proves the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person is different from the communicating party; Express statement that the information contained in the claim is accurate.

  1. Notifications

All notices and communications made by the parties will be valid in accordance with the means admitted by Law. Those related to this Portal will be considered effective, for all purposes, if they are made through the Portal itself.

  1. Modifications

GRISOMA HOTELERA, SL reserves the right to carry out without prior notice the modifications it deems appropriate on its website, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented.

On the other hand, these terms and conditions may change at any time.The modifications will take effect from the moment of their publication.

  1. Legislation

This Legal Notice is governed in each and every one of its extremes by Spanish lawProvided that the applicable Law allows the waiver of the established legal jurisdiction,   is designated as a forum to resolve possible disputes, the courts of   Malaga, expressly waiving the user to any other jurisdiction that may correspond.

Resolution of online litigation in accordance with Art. 14.1 of Regulation (EU) 524/2013 : The European Commission provides an online dispute resolution platform, which is available at the following link: http: //ec.europa.eu. eu / consumers / odr / .


LEGAL WARNING

This legal text gives you details of how we collect and process your personal data through the use of our website www.granhotelguadalpin.com , including any information that you can provide us through the site when you perform the hiring of a service , register to our newsletter or provide your contact information through the form enabled for that purpose.

When you provide us with the information, we inform you that our services are not possible for those people whose regulations prevent them from giving their consent, so when you send us the forms you guarantee that you have sufficient capacity to grant consent.

  1. Responsible for the treatment

Contact details of the person in charge: GRISOMA HOTELERA, SL, C / Edgar Neville, s / n. Marbella CP 29660. Málaga, CIF: B57116923 and email administracion1@guadalpinhotelbanus.com

Registered in RM Nº3, Palma de Mallorca, Volume: 1881, Book O, Folio: 63, Section 8, 4 PM-40058 1st Inscription

GRISOMA HOTELERA, SL , is responsible for your data. (Hereinafter us or ours).

  1. What data do we collect?

The General Regulation of Data Protection, tells us that personal data is all information about an identified or identifiable natural person, that is, all the information capable of identifying a person. This would not include anonymous or percentage data.

In our Web we can process certain types of personal data, which may include:

  • Identity data: first and last names
  • Contact information: email or address.
  • Economicdata:credit card data.
  • Marketing and communications data: preferences to receive marketing communications by our part and preferred means of communication.

We do not collect any data related to special categories of personal data (those that reveal their ethnic or racial origin, political opinions, religious or philosophical convictions, union affiliation and information about their health, genetic or biometric data).

If prompted collect personal information by law or under the terms of contracts between us and refuses t e s to provide them , you may not be able to perform the contract or provide the service, I must inform us in advance.

  1. How do we collect your personal data?

The means we use to collect personal data are:

  • Through the form on our website, through our contact emails, by phone or postal mail, when:
    • Request information about our products or services
    • Contract the provision of our services or products
    • Request quotes
    • Subscribe to any of our services or publications

To ensure the quality of our website, we reserve the right to refuse any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or regulation. If this happens, we will try to explain the reasons for our decision, but we can not commit to doing so in all cases.

  • Through technology or automated interactions : on our site we can automatically collect technical data about your equipment, navigation actions and usage patterns. This data is collected through cookies or similar technologies. If you want to expand the information, you can consult our cookies policy here.
  • Through third parties:
    • Google: analytical data or search data. Outside the European Union.
    • Social Networks : (Facebook, Instagram , Twitter and YouTube ) outside the European Union.
  1. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

-           For the formalization of a contract between GRISOMA HOTELERA, SL and you .

-           When you give your consent in the processing of your data

-           When we need them to comply with a legal or regulatory obligation

-           When necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to administracion1@guadalpinhotelbanus.com or by consulting the section of exercise of rights below.

Below we attach a table in which you can consult the ways in which we will use your personal data and the legitimacy for its use, as well as knowing what kind of personal data we are going to deal with. We can process some personal data for some additional legal reason, so if you need details about it you can send an email to administracion1@guadalpinhotelbanus.com

Purpose Type of data
Legitimacy for your treatment
To request information through the contact form First name
E-mail
Consent of the interested party
To subscribe to our newsletter E-mail Consent of the interested party
To make commercial communications, delivering relevant content that may be of interest to you First name
E-mail
Consent of the interested party
To make room reservations First name
Surnames
E-mail
Phone
Address
Credit card
Fulfillment of a contractual obligation
Consent of the Interested
Legitimate interest
To make inquiries about our events First name
Phone
E-mail
Consent of the interested party
To make consultations about weddings First name
Surnames
Phone
E-mail
Consent of the interested party
To consult on meetings First name
Phone
E-mail
Consent of the interested party
To request information about car or yacht rental First name
E-mail
Consent of the interested party
To request information about our Golf service First name
Surnames
Phone
E-mail
Consent of the interested party


Commercial communications
: you will only receive communications if

- You requested information or made a contract with us for a product or service.
- If you gave us your information, accepting the box enabled in this respect on our form.
- As long as you have not expressed your willingness to stop receiving such communications.

We obtain your express consent before sending any communication, being able to request at any time that we stop sending you communications in the email administracion1@guadalpinhotelbanus.com

When you choose to stop receiving our communications, your personal data will remain stored as a result of the contract made by you to comply with legal requirements.

Purpose : we will only use your data for the purposes for which we collect it, unless we reasonably believe that we must use it for another reason, notifying you in advance so that you are informed of the legal reason for processing it and provided the purpose is compatible with the purpose original.

Conservation period : They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the treatment of the data. The provisions of the different regulations regarding the conservation period shall be applicable, as far as applicable to the present treatment.

Subscriber data by e-mail or form : From the moment the user subscribes until they unsubscribe.

Data of the users uploaded by GRISOMA HOTELERA, SL to their Social Networks or pages : Since the user gives his consent until he withdraws it.

  1. Your Rights in Data Protection

How to exercise these rights? Users can send a communication to the registered office of GRISOMA HOTELERA, SL or email address administracion1@guadalpinhotelbanus.com, including in both cases photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

-Access to your personal data: you can ask GRISOMA HOTELERA, SL if it is using your personal data.

- To request rectification, if they were not correct, or to exercise the right to be forgotten with respect to them.

- To request the limitation of the treatment, in this case, they will only be conserved by GRISOMA HOTELERA, SL for the exercise or defense of claims

- To oppose your treatment: GRISOMA HOTELERA, SL will let you process the data in the way you indicate, except that for legitimate reasons or for the exercise or defense of possible claims, these should continue to be treated.

- To the portability of the data: in case you want your data to be processed by another firm, GRISOMA HOTELERA, SL, will facilitate the portability of your data to the new manager.

You can use the models placed at your disposal by the Information Commissioner's Office, to exercise your previous rights: Here

Claim before the Information Commissioner's Office: if you consider that there is a problem with the way in which GRISOMA HOTELERA, SL is processing your data, you can direct your claims to the corresponding control authority, being in Spain, the competent for it: Agencia Española de Protección de Datos.

We may have to request specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal information is not disclosed to any person who does not have the right to receive it.

All the requests are solved within the legal term indicated 1 month. However, it can take more than a month if your request is particularly complex, or if you have already performed a series of actions previously. In this case, we will notify you and keep you updated.

  1. Transfer of personal data

It is possible that, in the performance of our work, we need the help of third parties , who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee their rights :

-           Service providers that provide systems management and information technology services.

-           Professional advisors that include lawyers, auditors and insurers that provide banking, legal, insurance and accounting consulting services.

All those in charge of treatment to whom we transfer your data will respect the security of your personal data and will treat them according to the RGPD.

We only allow such managers to process your data for certain purposes and in accordance with our instructions. However you can ask us, in compliance with the transparency, a list of who are these companies that provide us services, you can do it to the email: administracion1@guadalpinhotelbanus.com

  1. Data Security

We have implemented the appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit the access to your personal data to those employees, contractors and other third parties who have a commercial need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspicion of violation of your personal data and we will notify you and the Control Authority in case it happens, as it is regulated in the RGPD in its articles 33 and 34, a security breach.

  1. International transfers

Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for their personal data, which is why European legislation has prohibited the transfer of personal data outside the EEA unless the transfer meets certain requirements.

Some of our external service providers are outside the European Economic Area (EEA), so the processing of your personal data will involve a transfer of data outside the EEA.

-           Social Networks: GRISOMA HOTELERA, SL makes use of social networks Facebook , Instagram , YouTube and Twitter , all in the US.

If you need an extension regarding the specific mechanism used by us when transferring your data outside the EEA, you can contact us through our email administracion1@guadalpinhotelbanus.com

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