Guadalpin Hotels Frequently Asked Questions FAQs

Guadalpin 5* Hoteles en Marbella, Puerto Banus, Mijas Costa

Frequently Asked Questions FAQs

Location & driving instructions
Transfer information and distance between the hotels of the chain
Weather
Online rent a car reservations
Restaurants reservations and timetable
Check In & Check Out times
Golf
Babysitting service
Animals
Health & Beauty
Children activities
Beaches & "Chiringuitos" information
Connecting rooms
Credit card to guarantee reservations
Payment Method
Cancellation policies
Cots & extra beds
Parking
Internet
Leisure Activities and Excursions
Breakfast in Hoteles Guadalpin 5*
Help for Bookings Online

	How can I reach Hoteles Guadalpin? We have at your disposal detailed driving instructions and location maps of our hotels in the following links: Driving instructions for Gran Hotel Guadalpin Banus Driving instructions for Gran Hotel Guadalpin Marbella Spa Driving instructions for Gran Hotel Guadalpin Byblos Spa
	What is the transfer pricing and timetable? How long does it take from one hotel to another by transfer? For more information about prices, timetables, distances, etc. please check our Transfer Service Section. Please remember that you must book 24 hrs in advance. Your transfer service will only be confirmed once you have received our Guest Service confirmation.
	Where can I check the weather? Visit our sections Weather in Marbella - Weather in Puerto Banus - Weather in Fuengirola-Mijas
	Where can I rent a car ? You can rent a car online in our own website with our partner EUROPCAR , click at rent a car.
	Which are the restaurants opening & closing times? Is it necessary to book in advance? Can I do it online? Puede encontrar toda la información sobre nuestros restaurantes en las siguientes direcciones: Restaurants in Gran Hotel Guadalpin Banus Restaurants in Gran Hotel Guadalpin Marbella Spa Restaurants in Gran Hotel Guadalpin Byblos Spa Restaurants timetable & closing days We also remind you there is a 24 hrs room service at your disposal.
	What are the check in & check out times? The check in time is from 16:00 h on and the check out time is before 12:00 h.
	Which golf facilities & services do the hotels offer? Are there any special golf packages with accommodation? Visit our Golf sections: Golf in Gran Hotel Guadalpin Banus Golf in Gran Hotel Guadalpin Marbella Spa Golf in Gran Hotel Guadalpin Byblos Spa
	Do the hotels offer a babysitting service? Hoteles Guadalpin 5* offer their Guests a Babysitting service that must be booked in advance. For more details please visit our Babysitting section.
	Are animals accepted in the hotels? Animals are only accepted in Gran Hotel Guadalpin Byblos Spa 5* GL (maximum 5 kg). In Gran Hotel Guadalpin Marbella Spa & Gran Hotel Guadalpin Banus, animals are NOT accepted.
	Which are the Health & Beuty facilities in the hotels? And the treatments or special packages with accommodation? Our Hotels feature sophisticated Spa Centres. In the following links you will find detailed information about facilities, treatments, online bookable special health & beauty packages with accommodation , online treatments reservations, times, contact details...: Health & Beauty in Gran Hotel Guadalpin Banus Guadalpin Spa in Gran Hotel Guadalpin Marbella Spa Spa Centre in Gran Hotel Guadalpin Byblos Spa
	Is the hotel children friendly? Which activities are available for children? Hoteles Guadalpin 5* offer a Kids Club for the youngest with lots of activities. If you wish detailed information, please visit our following sites: Mini Club in Gran Hotel Guadalpin Banus Mini Club in Gran Hotel Guadalpin Marbella Spa MIni Club in Gran Hotel Guadalpin Byblos Spa Babysitting service at Hoteles Guadalpin 5*
	Where can I find information about beaches & "Chiringuitos"? You can find information about our facilities in the beach clicking in our following sites: Beach Club in Gran Hotel Guadalpin Banus Guadalpin Hollywood Watersports in Gran Hotel Guadalpin Banus Distance to the beach: Gran Hotel Guadalpin Marbella Spa: 200 m to Playa Nagüeles Gran Hotel Guadalpin Banus: beachfront Playa Mistral Gran Hotel Guadalpin Byblos Spa: 5 km to Fuengirola Beaches

Are there any connecting rooms?
There is the possibility of connecting rooms on request in Gran Hotel Guadalpin Banus and in Gran Hotel Guadalpin Byblos Spa 5*.
See Gran Hotel Guadalpin Banus room types descriptions.
See Gran Hotel Guadalpin Byblos Spa room types descriptions .
In Gran Hotel Guadalpin Marbella Spa, there are fantastic Family 2 or 3 Bedrooms Suites featuring spacious living room, fully equipped kitchen, 2 or 3 bathrooms and private terrace.
See Gran Hotel Guadalpin Marbella Spa room types descriptions.

Is it necessary to leave credit card details when making a reservation?

Yes, it is required a credit card number and expiry date to guarantee your reservation. We remind you that no charge will be done.

Payment Method

Direct payment upon check out. Should you wish to prepay your stay by bank transfer, just ask for bank account details and send us the transfer copy by fax to +34 952 66 94 04.

Which is the general cancellation policy?

Hoteles Guadalpin 5* Cancellation and No Show policy

Low Season: 24hrs (01.01-16.03.08 & 19.10-31.12.08)
Mid Season: 48 hrs. (24.03-10.07.08 & 01.09-18.10.08)
High Season: 7 days (17.03.-23.03008 6 11.07-31.08.08)
After that period one night will be charged.
100% of the first night will be charged in case of No Show.

	Cots & extra beds Cots are free for children up to 2 years old (on request). One cot is permitted in all kind of room types except in Classic Double Room in Gran Hotel Guadalpin Banus. Extra beds are free for children up to 12 years old with buffet breakfast included (on request). Only 1 extra bed is permitted in all kind of Suites (not in Doubles Rooms). Gran Hotel Guadalpin Marbella Spa & Gran Hotel Guadalpin Banus Extra bed from 12 years old on: 50 € + VAT per nigh in room only. Gran Hotel Guadalpin Byblos Spa 5* GL Extra bed from 12 years old on: 60 € + VAT per nigh with buffet breakfast included.
	Is there a private parking in the Hotels? There is a private parking in Gran Hotel Guadalpin Marbella Spa 5* and in Gran Hotel Guadalpin Banus 5* with a 15€/day fee, and there is a free exterior parking in Gran Hotel Guadalpin Byblos Spa 5*.
	Do the Hotels offer Internet service? Gran Hotel Guadalpin Marbella Spa & Gran Hotel Guadalpin Banus offer free WIFI internet connection throughout for all the Hotel Guests (own laptop).You can also connect in Gran Hotel Guadalpin Marbella Spa Business Center and Gran Hotel Guadalpin Banus Business Center Gran Hotel Guadalpin Byblos Spa 5* GL offers free WIFI internet connection in the Reception Area, and ADSL connection in the guest rooms with an approximate extra cost of 12 € + VAT / 24 hrs. In our Business Center, there is internet connection with an approximate extra cost of 3 € per 1/2 h.
	Do the Hotels offers Leisure Activities and Excursions? The Hotels offer several Leisure Activities and Excursions
	Breakfast in Hoteles Guadalpin 5* It is a complete buffet in the restaurant and it can be booked in advance or directly at the hotel. Guadalpin Marbella Spa (Aralia Restaurant) & Guadalpin Banus (Lorea Restaurant): Breakfast is only included in breaks/packages and with special rates if indicated (T100 Offer). Normally it is not included and the price is 15 € + 7% VAT for adults and 10 € + 7% VAT for children up to 12 years old. Guadalpin Byblos (La Fuente Restaurant): Buffet Breakfast is always included except with special rates if indicated (Right Now Rate 60 €). When not included the price is 15 € + 7% VAT for adults and 10 € + 7% VAT for children up to 12 years old. * *Breakfast in room service:* Extra supplement. * *Express Breakfast Service:* For early-rising guests, we offer a service of coffee and pastries, free of charge, in the Hotel hall from 4:00 a.m. to 8:00 a.m.
	Help for Bookings Online Dates selection. Select dates of your trip. Select the amount of rooms needed. Select the "filters" in order to let us showing you the rooms and packages that better fit your needs. Introduce your login and password if you represent an agency, a corporation or if you are a logged user.

Highly exclusive hotels in Marbella with refinement and distinction. Thease are hotels that maintain their well-deserved prestige by adhering to the highest standards of professionalism and service. Gran Hotel Guadalpin Marbella - SPA in the center of Marbella and near to the beach - Gran Hotel Guadalpin Banus beach front hotel in Puerto Banus one of the most famous places in Costa del Sol with prestigious fashion boutiques and special night life.