Attention Señora Dimple Mirpuri

Dimple,

Just a note on behalf of Francis Davis and myself, to thank you for our excellent stay at the Byblos.

It more than lived up to our expectations and I attach a copy of the e-mail which I have sent to Marie-Laure and should be pleased if you could arrange for this to be directed on to her.

I hope that the Byblos will develop as you would wish.

Thank you again and best wishes for continued success.

With kind regards,


Marie-Laure


On behalf of Francis Davis, myself and all of our group I would like to thank you for the excellent work you put in to make our experience at the Byblos so successful.

For just about the first time we had no complaints and this was due in no small part to your commitment in looking after us.

I would also ask you to convey our appreciation to Conrad for the much enjoyed catering and to all your other colleagues in the hotel for their friendly and courteous service.

On a recent experience we would have no hesitation in recommending the Byblos

Best wishes for your continued success.

Regards

Dear Mr. Peaton,

On behalf of my family, I would like to express my sincere gratitude for your affective and efficient service you afforded us upon our arrival on 11 August 2006. As a consequence, we have enjoyed a wonderful, relaxing holiday at hotel Byblos and have lovely memories to treasure.

All your staff were extremely friendly and very professional. I would like to express an inmmense thank you to Noelia Aguilar, receptionist, for the excellent service and professionalism.

I am sure that you will agree that she is a wonderful embassador for hotel Byblos!!

Once again, many thanks for your service.

Yours sincerely